Issuance of Refunds
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is not refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned below is after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days).
| Payment Method | Refund Option | Refund Time |
|---|---|---|
| 1 Link Bank Transfer | Bank Deposit | 20 working days |